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Forum » SpaceEngine » Archive » Troubleshooting and bug reports - SpaceEngine 0.9.7.3
Troubleshooting and bug reports - SpaceEngine 0.9.7.3
SpaceEngineerDate: Thursday, 16.04.2015, 22:59 | Message # 1
Author of Space Engine
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Russian Federation
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Please post here all of your reports about bugs or crashes in SpaceEngine. Before you post any bugs, please follow these steps:

  • First of all, make sure you updated your video card drivers. This may solve 99% of all isues.
  • Read the Fixing common issues section below. It is possible that your problem can be solved there.
  • Read the List of known issues section below and make sure that your bugs are not on in it. You can use your browser's word finder to help search the list.
  • If the bug is not on the list then please post it in this thread. Attach to your message a screenshot (if possible) and a log file (it's called the se.log and is located in the SpaceEngine/system/ directory). Only the log file will help us to understand your problem and find a solution!



    Fixing videocard-specific issues

    If you do not know which videocard do you have, open the system/se.log file in the text editor and read the Vendor information in the beginning:

    INITIALIZING OPENGL
    [MT] Vendor: ATI Technologies Inc.


    Then look for a solution for you:

    Nvidia: Major lag spikes


    Nvidia: Water missing on terras, clouds are below the surface


    ATI/AMD: Crash on approaching to the black hole, neutron star or white dwarf, on using ship's hyperdrive, or when enabling the Oculus Rift mode or the Fish Eye mode


    ATI/AMD: Crash on Startup on Windows 10


    Intel HD: Glitchy landscape and textures on planets


    Intel HD: Red clouds on Earth




    Fixing common issues

    1) Obsolete or incompatible drivers


    2) Weak system


    3) System with hybrid graphics (NVidia/ATI + Intel HD)


    4) Artifacts on procedural planets


    5) Frequent crashing while generating planetary surface


    6) Spaceship disappears when far from a star


    7) Blurry textures on Solar system planets


    8) Problems with very high resolution displays


    9) Problems in Windows 10 + AMD/ATI




    List of known issues

    Green items have been fixed for the next release

    Not real bugs, but effects caused by limitations in the engine:


    Real bugs:
  •  
    sinsforealDate: Friday, 17.04.2015, 20:40 | Message # 16
    Space Pilot
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    United States
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    Yes there is definitely something wrong with the new aurora.




    "Man once looked up at the stars and wondered, Now all we do is look at our hands and hesitate"
     
    SpaceHopperDate: Friday, 17.04.2015, 20:48 | Message # 17
    Explorer
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    Quote Mosfet ()
    Try downloading again.

    I downloaded with the SpaceEngine, and it worked. Thanks for your help.





    3.14% of all seafarers are PIrates.
    ***
    Got Mole Problems? Call Avogadro at 602-1023
    ***
    Google Search my picture to discover whom it depicteth.
     
    SpaceEngineerDate: Friday, 17.04.2015, 20:56 | Message # 18
    Author of Space Engine
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    Quote Quontex ()
    Firstly try disabling star motion blur, That can help alot.

    No it can't.

    Quote masterchief117kd ()
    billy mayes my graphics card : HD 7750 series Vram : 8.00 GB

    We asking about video card memory, not your system memory. I guess is 512 Mb or 1024 Mb. Anyway, 7750 is very slow card. If it have only 512 Mb, SE can't run smoothly on it.
    Can you provide more info? What do you mean by "lags"? Are you taling about flying above a planet surface? Which kind of planet is this, procedural or real (Earth, Mars etc)? Try lowering LOD settings (in the F4) menu and reduce loading timing: open console with a '~' key and type:
    set LoaderMaxTilesPF 2
    set LoaderMaxTimePF 10
    This will make loading of planets less laggy on a low video cards, but loading time will increase of course. You may lower these settings even more.





     
    masterchief117kdDate: Friday, 17.04.2015, 20:59 | Message # 19
    Astronaut
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    Canada
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    nol how do you fix it
     
    QuontexDate: Friday, 17.04.2015, 21:12 | Message # 20
    Explorer
    Group: Users
    Australia
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    Quote SpaceEngineer ()
    No it can't.

    Maybe it is just me then. :S With motion blur on, Most the time I move it crashes, If I don't crash it drops to about 1-2 fps.





     
    masterchief117kdDate: Friday, 17.04.2015, 21:24 | Message # 21
    Astronaut
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    Canada
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    space engineer lags mean it slow and Skippy
     
    fallout2077Date: Friday, 17.04.2015, 21:27 | Message # 22
    Observer
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    I have a question regarding the rendering of distant stars. I have seen in several screenshots, including these:

    http://i.imgur.com/HwPBucW.png
    http://i.imgur.com/IUKa7DV.png

    that the stars look fuzzy and photo-realistic. Attached to this post is an image of what they look like on my computer, using Orion as an example patch of sky. As you can see in my screenshot, the stars don't appear fuzzy and blurred as they do in the above development screenshots. Although, from what I've read on another forum, the two above screenshots were during development, and the shaders have since changed. I am just wondering why the stars look the way that they do on my computer, and what I could do to improve the look of them. I will post my computer specs below. Thank you for reading my post, and I hope for a quick and helpful response!

    nVidia Geforce GT 635M
    Intel Core i7-3632QM
    8 GB Ram

    Attachments: 6310222.jpg(97Kb)
     
    masterchief117kdDate: Friday, 17.04.2015, 21:35 | Message # 23
    Astronaut
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    Canada
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    Vendor: ATI Technologies Inc.
    Renderer: AMD Radeon HD 7700 Series
    OpenGL version: 4.4.12874 Compatibility Profile Context 14.501.1003.0
    GLSL version: 4.30
    processor: amd fx™-4300 Quad-Core Processor
    installed memory (RAM): 800 GB


    Edited by masterchief117kd - Friday, 17.04.2015, 21:39
     
    sza-shamanDate: Friday, 17.04.2015, 21:50 | Message # 24
    Observer
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    1.The sun effects (spikes & lensflares and more) making the light of the stars which are behind (or deep in the background) more stronger/brighter... or many of them even visible.

    2.Sometimes if you land on some planet with a atmosphere it causes big frames dropdown (-30 or -40 frames). I am not sure if it only happen if you look at the same time at the sun.

    PS: I noticed the same problems in the older versions too.

    My gfx card: GTX 650 TI


    Edited by sza-shaman - Friday, 17.04.2015, 22:30
     
    SpaceEngineerDate: Friday, 17.04.2015, 23:03 | Message # 25
    Author of Space Engine
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    Quote Quontex ()
    Maybe it is just me then. :S With motion blur on, Most the time I move it crashes, If I don't crash it drops to about 1-2 fps.

    Motion blur is just a render technique. It can't affect on memory or anything else. Crash must have another reason.

    Quote fallout2077 ()
    I have a question regarding the rendering of distant stars.

    This has been asked multiple times. You can change shaders and rendering settings to make that view, but you will have 1 fps.

    Quote masterchief117kd ()
    installed memory (RAM): 800 GB

    OMG blink





     
    SpaceEngineerDate: Friday, 17.04.2015, 23:07 | Message # 26
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    Quote sza-shaman ()
    1.The sun effects (spikes & lensflares and more) making the light of the stars which are behind (or deep in the background) more stronger/brighter... or many of them even visible.

    Yes, this is common problem in the computer graphics.

    Quote sza-shaman ()
    2.Sometimes if you land on some planet with a atmosphere it causes big frames dropdown (-30 or -40 frames). I am not sure if it only happen if you look at the same time at the sun.

    Atmosphere is not easy effect, it needed computing power of course. Also, FPS drop could be caused by aurora.





     
    SpaceEngineerDate: Friday, 17.04.2015, 23:09 | Message # 27
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    Quote sinsforeal ()
    Yes there is definitely something wrong with the new aurora.


    You can restore the old rendering method. Open the pak file system/shaders.pak as a zip archive, find the file aurora.glsl and extract it into folder system/shaders (create this folder). Open it in the text editor, find these strings:

    //#define TEX_NOISE 1
    #define DETAIL 1

    And change them to this:

    #define TEX_NOISE 1
    //#define DETAIL 1





     
    masterchief117kdDate: Friday, 17.04.2015, 23:13 | Message # 28
    Astronaut
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    Canada
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    space engineer i mean't RAM 8.00 gb

    Edited by masterchief117kd - Friday, 17.04.2015, 23:14
     
    the_nerervarineDate: Friday, 17.04.2015, 23:46 | Message # 29
    Space Pilot
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    United States
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    I never thought I would be frustrated at Space Engine but here we are. @SpaceEngineer- I get random BSOD when I exit your program. At first I thought it was my overclock but I set everything back at default settings and it still happens. Any ideas?




    AMD FX-8320 8 core @4.0ghz , AMD R9 290 4GB, 8GB DDR3 @1866mhz, 1TB Hard Drive

    Edited by the_nerervarine - Friday, 17.04.2015, 23:48
     
    sza-shamanDate: Saturday, 18.04.2015, 01:06 | Message # 30
    Observer
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    Quote SpaceEngineer ()
    Quote sza-shaman ()
    1.The sun effects (spikes & lensflares and more) making the light of the stars which are behind (or deep in the background) more stronger/brighter... or many of them even visible.

    Yes, this is common problem in the computer graphics.

    Quote sza-shaman ()
    2.Sometimes if you land on some planet with a atmosphere it causes big frames dropdown (-30 or -40 frames). I am not sure if it only happen if you look at the same time at the sun.

    Atmosphere is not easy effect, it needed computing power of course. Also, FPS drop could be caused by aurora.



    Thank you for the answer. I would say this is some optimization/programming problem (shaders).


    Edited by sza-shaman - Saturday, 18.04.2015, 01:06
     
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